Aegis (company)
Business Process Outsourcing | |
Private | |
Industry | IT, Business process outsourcing, offshoring, offshore outsourcing |
Founded | 1981 |
Headquarters | Mumbai, Maharashtra, India |
Key people |
Sandip Sen (Global Chief Executive Officer) C M Sharma (Global Chief Financial Officer) S M Gupta (Global Chief People Officer) |
Number of employees | 40,000+[1] |
Website |
www |
Aegis Limited is a global Outsourcing and Technology services company wholly owned by Essar, a 35 billion. It was founded in the United States of America in 1981 and has its presence in 43 location across 5 countries including India, United Kingdom, South Africa, Saudi Arabia, Peru, Australia, Argentina, Malaysia, and Sri Lanka with approximate strength of 40,000 plus employees spread across these locations
Aegis has worked with companies in Healthcare, BFSI, Technology, Travel & Hospitality, Telecom and Retail industries particularly in the areas such as customer lifecycle, finance and accounting, Sourcing & procurement, HR & Enterprise business services management.
History
In 2004 Aegis was acquired by Essar and has since had revenue growth from USD 52 million in 2003 to over USD 1 billion in 2014.[2]
In 2008, Aegis merged and later acquired PeopleSupport, a BPO company founded in 1998 at Delaware, United States and based in Los Angeles[3]
In 2010 Aegis acquired Latin American company ActionLine.[4]
In 2009 Aegis acquired South African conglomerate CCN Group (PTY) Limited.
In the same year it expanded its operations in Australia & Sri Lanka with the acquisition of UCMS Group, a BPO services provider in Australia ISMART Timex in Sri Lanka.[5]
In 2014 Acquired Symphony, a Malaysia-based BPO which specializes in Outsourcing in Malaysia.[6][7]
In mid-2014, Aegis sold their outsourcing operations sites in the Philippines, United States and Costa Rica to Teleperformance for $610 million.[8]
Top management
Sandip Sen[9] is the Global Chief Executive Officer & member of the Board of Directors at Aegis. C M Sharma is the CFO . Other key people include S M Gupta (Global Chief People Officer), Sudhir Agarwal (CEO - Far East and President - Global Strategy) (resigned) Rajiv Ahuja (Chief Operating Officer (Asia) and President - Global Shared Service) (resigned)
Awards and recognition
- Recognized as "Great Place to Work" 2015[10]
- Frost & Sullivan Malaysia BPO Service Provider of the Year Award 2015[11]
- ISG – Top 10 Service Providers for 2014[12]
- Excellence in Diversity and Inclusion – SHRM HR Awards 2014[13]
- Best Company in USA – Indo-American Chamber of Commerce 2014[14]
- Positioned in 2013 Magic Quadrant for CM Contact Center BPO by Gartner[15]
See also
References
- ↑ "Aegis purchases Sallie Mae's customer service centre in US". Business Standard. business-standard.com. May 19, 2010. Retrieved 16 September 2015.
- ↑ "Movers & Shakers Interview with Sandip Sen, Global, Chief Executive Officer, Aegis Limited". frost.com. Retrieved 25 February 2016.
- ↑ "PeopleSupport and Essar Services Announce Schedule for Completion of Merger Transaction". Retrieved 13 January 2015.
- ↑ "Aegis acquired ActionLine to enhance its reach in Latin America". Retrieved 13 January 2015.
- ↑ "Aegis to sell US, Philippines, Costa Rica ops for $610 mn". Retrieved 13 January 2015.
- ↑ "Aegis acquires Symphony, a Malaysian BPO". Retrieved 13 January 2015.
- ↑ "Aegis BPO sees India biz growing 18% on financial services push". Retrieved 13 January 2015.
- ↑ "Essar to sell AEGIS UK to Teleperformance".
- ↑ "Sandip Sen - Global Chief Executive, Aegis Limited". Retrieved 13 January 2015.
- ↑ "India's Top 50 Best IT-BPM Companies to Work For–2015". Great Place to Work. greatplacetowork.in. Retrieved 24 September 2015.
- ↑ "Frost & Sullivan Recognizes Aegis for its remarkable achievements". malaysia-awards.com. Retrieved 21 September 2015.
- ↑ "Top 10 service providers for 2014 - ISG". Retrieved 13 January 2016.
- ↑ "SHRM India Successfully Concludes its 3rd Annual HR Conference and Exposition 2014". firstreport.in. First Report. Retrieved 9 October 2015.
- ↑ "Best Company in USA - American Chamber of Commerce". Retrieved 13 January 2015.
- ↑ "Aegis positioned in 2013 magic quadrant for CM Contact Center BPO". Retrieved 13 January 2015.