Certified Quality Engineer
Certified Quality Engineer, often abbreviated CQE, is a certification given by the American Society for Quality. These engineers are professionally educated in quality engineering and quality control.
They are trained in researching and preventing unnecessary costs through lack of quality, lost production costs, lost market share due to poor quality, etc. They possess the knowledge needed to set up quality control circles, assess potential quality risks, and evaluate human factors and natural process variation.
Scope
A partial course syllabus is as follows:
- Management Systems
- Project Management
- Quality Information Systems
- Leadership Principles and Techniques
- Training
- Cost of Quality
- Quality Philosophies & Approaches
- History of Quality
- Total Quality Management
- Customer Relations
- Quality Deployment
- Supplier Qualification & Certification Systems
- Quality Systems
- Documentation Systems
- Configuration Management
- Planning, Controlling and Assuring Product and Process Quality
- Design inputs and design review
- Validation and Qualification Methods
- Process Capability
- Interpretation of technical drawings and specifications
- Material Control
- Acceptance Sampling
- Measurement Systems
- Gage repeatability and reproducibility (Gage R & R)
- Measurement System Analysis
- Destructive and nondestructive testing and measuring
- Traceability to standards
- Calibration systems
- Reliability and Risk Management
- Design of systems for reliability
- Failure Mode and Effects Analysis (FMEA)
- Fault tree analysis (FTA)
- Management and Planning Tools
- Corrective Action
- Preventive Action
- Overcoming Barriers to Quality Improvement
- Concepts of Probability and Statistics
- Drawing Valid Statistical Conclusions
- Control Charts
- Properties and application of probability distributions
- Statistical Decision Making
- Tests for means, variances, and proportions
- Design of Experiments
- Statistical process control
Techniques
Some techniques that Quality Engineers use in quality engineering/assurance include:
- Statistical process control
- Deming's wheel
- Total quality management (TQM)
- Six Sigma
Applications
These techniques are applicable company/system wide and are, by definition, not only developed for manufacturing processes. Examples include:
- Purchasing
- Sales and after sales
- Manufacturing
- Customer service
- Human resource management
- Research and development
- Information Technology
Professional institutes
There are professional institutes, most notably the American Society for Quality, that examine the candidates before they are awarded an official certificate. This process helps to establish and maintain a minimum body of knowledge and skill level among certified engineers.
The Certified Quality Engineer exam is administered by the ASQ twice yearly at numerous locations around the country, and to some extent internationally. The exam changes from test to test in minor detail and the body of knowledge is revised and updated by peer review committees set up by the ASQ. The test itself consists of 160 multiple choice questions that must be answered in five hours (the number of questions and the test length may vary due to the exam being changed by the ASQ).