Mass Relevance
| Type of business | Private |
|---|---|
Type of site | Social network service |
| Founded | 2010 |
| Headquarters |
800 Brazos Suite 340, Austin, TX 78701, United States[1] |
| Area served | Worldwide |
| Founder(s) |
Sam Decker, Brian Dainton, Eric Falcao |
| Key people |
Rod Favaron (CEO), Jim Rudden (CMO), Virginia Miracle (CCO), Manish Mehta (CPO), Sam Decker (Board Member & Advisor) Eric Falcao (CTO) Brian Dainton (VP Engineering) |
| Industry | Internet |
| Employees | 350+ |
| Website |
Spredfast |
| Current status | Active |
Mass Relevance merged with Spredfast in April 2014, forming the a comprehensive social marketing company. Spredfast gives marketers the solutions needed to manage their brand and connect with consumers in an increasingly social world. The Spredfast social marketing platform sifts through millions of pieces of social content per minute, so brands can participate in individual conversations or amplify relevant content across any digital screen. The platform allows customers to engage in real-time. Combined with comprehensive data, Spredfast creates more interactions between brands and consumers.
Spredfast customers manage over one billion social connections across 84 countries and have the power to process 650 million pieces of social content per day in multiple languages. Over 600 customers, including all five major broadcast networks and fifty percent of Interbrand’s 2013 World’s Best Brands have partnered with Spredfast to create first-class social experiences.
History
Mass Relevance merged with Spredfast in April 2014, forming the strongest and most comprehensive social marketing company. The Mass Relevance Platform began life as TweetRiver, starting back in April 2009 by Barry Cox, Brian Dainton, and Eric Falcao. The three developers would meet every Tuesday night at various coffee shops, and by December 2010, with the help of Sam Decker, founded Mass Relevance, which aimed to provide the services of social media curation functions to enterprise-level clients.[2] In 2011, the Mass Relevance Platform added a new variety of functions and services and was used at many high-profile events, including the White House Twitter Town Hall and used across marketing programs for brands such as Pepsi, Target, HSN, American Eagle, GE, American Express, Ford and others.
Notable events
White House Twitter Town Hall
In July 2011, the White House hosted a Twitter Town Hall, in which questions submitted by anyone over Twitter could be asked directly to U.S. President Barack Obama by Jack Dorsey (Twitter Chairman), to which he would respond. For this event, Twitter utilized the Mass Relevance Platform to aggregate any Tweets containing "#AskObama".[3] In total, over 160,000 #AskObama Tweets were submitted, with which 17 were selected to be asked. Not only was the Platform used for question selection, but three separate event displays showed different visualizations of the Tweet data, including geo-location and topic tracking.[4]
Twitter partnership
Twitter announced a partnership with Mass Relevance in November 2011.[5] Under the terms of this partnership, Mass Relevance was granted a license to re-syndicate Twitter content for display, publishing, and broadcast. They also were allowed to give clients access to create sponsored products using the Mass Relevance Platform. Finally, access to Twitter's Firehose API means Mass Relevance can analyze every Tweet in real-time (over 250 million daily).[6]
References
- ↑ "Contact Us".
- ↑ "Mass Relevance - Our Story". Mass Relevance. December 30, 2010. Retrieved January 5, 2012.
- ↑ Preston, Jennifer (June 30, 2011). "Obama to Host 'Twitter Town Hall'". The New York Times. Retrieved January 5, 2012.
- ↑ Chaney, Alton (August 22, 2011). "How We Powered the White House Twitter Town Hall". Mass Relevance. Retrieved January 5, 2012.
- ↑ Constine, Josh (November 7, 2011). "Twitter Names Mass Relevance, Crimson Hexagon As Curation Partners". TechCrunch. Retrieved January 5, 2012.
- ↑ Decker, Sam (November 7, 2011). "Mass Relevance Partners with Twitter to Help Media and Brands Generate New Revenue from Real-Time Content". Mass Relevance. Retrieved January 5, 2012.