Medical Mutual of Ohio

Medical Mutual of Ohio
Mutual
Industry Health insurance
Founded 1934
Headquarters Cleveland, Ohio, United States
Key people
Rick Chircosta CEO
Products supplemental health
and life insurance
Revenue Increase $2.0 billion (2008)
Number of employees
2,500 (2013)
Website Medmutual.com

Medical Mutual of Ohio (MMOH) is an American mutual health insurance company. It is the oldest and largest health insurance company based in Cleveland, Ohio, and serves more than 1.6 million customers.[1] Employing 2,500 people, Medical Mutual is one of the biggest employers in downtown Cleveland.[2]

Headquartered in Cleveland’s historic Rose Building, the company also has statewide offices in Cincinnati, Columbus, Dayton, Independence, Richfield, Toledo and Youngstown, as well as an information systems facility in Beachwood.[3] In 2008, Medical Mutual of Ohio ranked 806 out of the top 1,000 corporations in America.[4]

Headquarters

The Rose Building, c. 1900

Headquartered in downtown Cleveland, Ohio, Medical Mutual of Ohio operates in the historic Rose Building. The Rose building was erected in 1900 and was the tallest building between Chicago and New York. Meant to house dentists offices, the Rose building had almost 100 dentists by 1902.

History

In 1926, Elyria Memorial Hospital administrator John R. Mannix began experimenting with the idea of hospital pre-payment and the basic principles of insurance, eventually leading to the formation of the Cleveland Hospital Service Association in 1934. At this time, hospital associations such as the CHSA became known as Blue Cross Plans. In 1939, Blue Cross Plans united to form the Blue Cross Association[5]

In 1956, Medical Mutual of Cleveland was formed to provide coverage for doctor fees. CHSA merged with Akron Hospital Service to form Blue Cross of Northeast Ohio in 1957, and four years later, Medical Mutual of Cleveland became affiliated with the Blue Shield system.

In 1984, Blue Cross of Northeast Ohio and Medical Mutual of Cleveland merged to form Blue Cross and Blue Shield of Northern Ohio. Two years after the merger, the new company joined Blue Cross and Blue Shield of Northwest Ohio to form Blue Cross and Blue Shield of Ohio.[6]

In 1997, the company left the Blue Cross/Blue Shield Association and re-claimed the name of one of its predecessors, becoming the present day Medical Mutual of Ohio.[7]

Early in 2013, Medical Mutual issued an apology to its customers for a computer problem that caused prescriptions completed on the last day of 2012 to incur a higher charge than should have been the case.[8]

Significant milestones

In the community

Medical Mutual is the “Official Health Insurer” of a variety of organizations. Medical Mutual insures numerous professional sports teams, including the Cleveland Cavaliers, Cleveland Indians, Cincinnati Bengals and Columbus Blue Jackets. Besides professional teams, the company is also the official insurer of numerous colleges and universities and local organizations, like the Rock and Roll Hall of Fame and Museum.

References

  1. “Your Healthcare Partner Since 1934”
  2. “It's the quality of the workforce.”
  3. “Medical Mutual – At a Glance”
  4. “Fortune 500 2009: Top 1000 American Companies”
  5. Robert Cunningham III and Robert M. Cunningham Jr., The Blues: A History of the Blue Cross and Blue Shield System, Northern Illinois University Press, 1997
  6. “Blue Cross & Blue Shield Mutual of Ohio”, Ohio History Central, July 2005
  7. Paul O’Donnell, “The Feeling’s Mutual”, Inside Business, June 2009
  8. "Medical Mutual apologizes and reimburses members for prescription drug glitch", The Plain Dealer, January 14, 2013. Accessed 27 March 2015
  9. “Medical Mutual Acquires PPO in South Carolina” (http://www.ibmag.com/ME2/dirmod.asp?sid=906C5884362147CEB440FE7FD0979003&nm=Entreprenuer%27s+Corner&type=news&mod=News&mid=9A02E3B96F2A415ABC72CB5F516B4C10&tier=3&nid=8868EA381F5B4F59A98DD92C07DB1B4F)
  10. “Business First of Columbus: Carolina Care Plan related content” (http://columbus.bizjournals.com/columbus/related_content.html?topic=Carolina%20Care%20Plan)
  11. “State of Ohio Selects Medical Mutual of Ohio to Operate Temporary High Risk Pool Program” (http://www.insurance.ohio.gov/Newsroom/Pages/06252010StateOf.aspx)
  12. Dealer, Casey Ross, The Plain (2016-03-01). "HealthSpan to cease operations January 2017, spokesman says". cleveland.com. Retrieved 2016-10-26.

Articles and interviews

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