Zeel

Zeel Networks Inc.
Privately held company
Industry Wellness
Founded 2010
Founder Samer Hamadeh
Headquarters New York City, New York, United States
Area served
40 U.S. cities
Services On-demand massage delivery
Website www.zeel.com

Zeel is a privately held company based in New York City. The company’s mobile phone application and website allow the booking of licensed massage therapists for on-location massage. It was founded by CEO Samer Hamadeh.

History

Zeel initially launched in 2010[1] as a booking engine for alternative healthcare providers, much like an alternative health version of ZocDoc.[2] Noting the demand for massage on short notice, the company refined its model to provide in-home massages on demand, starting in December 2012. The Zeel app was launched in April 2013, drawing comparisons to Uber.[3] Zeel has been on numerous “Uber for X” on-demand company roundups.[4][5]

Service

The Zeel app allows on-demand massage booking at a customer’s home, hotel, workplace, or event. The massage can take place in as little as an hour after booking, or up to a month in advance. Massages may be booked for start times between 8 am and 10:30 pm, 365 days of the year. Zeel currently operates in 40 cities and metro areas across the United States[5][6] and offers deep tissue, sports, Swedish and prenatal massage techniques. Therapists accept massage bookings and travel to the location of Zeel customers, bringing a massage table, if needed.[7]

The company offers chair massage for corporate clients and group events.[8]

Zeel also has an annual subscription, Massage Zeelot, which includes a monthly massage and a professional massage table.[9]

Security

Zeel vets all massage therapists in its network, who must be licensed in their state of practice.[10] Additionally, Zeel requires all customers to complete ID verification before booking a massage, which it does through either a scan of a government-issued ID or the last four digits of a Social Security number. By doing so, Zeel estimates that it loses 30% of potential customers, but makes its therapists feel safe when traveling to customers.[11]

Sponsorship

Zeel sponsored its first professional athlete in August 2016. The company sponsored American professional tennis player Steve Johnson during his bid at the 2016 US Open Tennis Championship.[12]

Investors

As of March 2016, Zeel has received investments totaling $15 million[13] and have their service available in over 40 cities and metro areas.[6][14] Investors include Corigin Ventures, Lightbank, Prolog Ventures,[15] Emil Capital Partners, Slow Ventures, Partech Ventures, New Atlantic Ventures, Spafinder,[13] Tory Burch co-founder J. Christopher Burch,[16] and journalist and angel investor Esther Dyson.[3]

Business Lines

In November 2016, Zeel launched its newest line of business, Zeel Spa. The Zeel Spa B2B platform allows spas to book massage therapists last-minute for appointments that might go unfilled, either because of last-minute staff absences or unexpected demand, or in advance for blocks of time. Currently, over 70 spas are signed up for the service.[17]

Other business-focused Zeel services include Zeel Concierge, which enables hotels to provide in room massage bookings for guests; and Zeel Corporate Wellness, which brings Zeel Massage to events and workplaces.[18]

Area served

Arizona

California

Colorado

Connecticut

Florida

Georgia

Illinois

Louisiana

Maryland

Massachusetts

Nevada

New Jersey

New York

Oregon

Pennsylvania

Texas

Virginia

Washington State

References

  1. "Zeel Networks, Inc.: Private company information". Bloomberg Business. Retrieved 2015-09-09.
  2. "Zeel Launches As A Booking Engine For Alternative Healthcare Providers". TechCrunch. Retrieved 2015-09-01.
  3. 1 2 "Zeel Relaunches As The Uber For Massage With New On-Demand, Mobile Booking Service". TechCrunch. Retrieved 2015-09-01.
  4. "There's an Uber for Everything Now". Wall Street Journal. Retrieved 2015-09-01.
  5. 1 2 "There's an Uber for That". Inc. Magazine. Retrieved 2015-09-01.
  6. 1 2 "Where We Zeel". Zeel. Retrieved 2016-11-11.
  7. "Zeel Help Center FAQs". Zeel. Retrieved 2015-09-01.
  8. "Inside Founder Field Day: Like a Scene Lifted From HBO's 'Silicon Valley'". Recode. Retrieved 2015-09-03.
  9. "The most relaxing monthly membership on the planet". Dujour. Retrieved 2015-09-03.
  10. "Zeel CEO talks on-demand massage services". Fox Business News. Retrieved 2015-09-03.
  11. "Marketplace Morning Report for Monday, July 20". Marketplace.org. Retrieved 2015-09-03.
  12. Wilder, Charlotte. "Steve Johnson on the best parts of the Olympics, losing at the US Open and his wild card comments". USA Today. For The Win. Retrieved 19 September 2016.
  13. 1 2 Zakrzewski, Cat. "On-Demand Massage Startup Zeel Grabs $10M". Wallstreetjournal.com. Retrieved 12 April 2016.
  14. "3 Smart Tips for Disrupting an Entire Industry". Inc. Magazine. Retrieved 2016-10-03.
  15. "Taking Massage-On-Demand Nationwide, Zeel Rolls Out In Miami, LA, and SF Bay". TechCrunch. Retrieved 2015-09-01.
  16. "Christopher Burch". Crunchbase. Retrieved 2016-10-03.
  17. "Zeel Launches Spa Staffing Division". American Spa. Retrieved 2016-11-11.
  18. "Zeel Launches Spa Staffing Solution". Skin Inc. Retrieved 2016-11-11.
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